Fully secure
Updated: December 2026
In plain English
Your data is never sold

Biggest Wins Privacy Policy — Your Data Is Our Responsibility

This page explains in plain terms what information is collected when you use the Biggest Wins platform, why it is collected, and how it is kept secure.

Last updated: 1 December 2026. If Biggest Wins updates this Privacy Policy, you will be notified in advance at your registered email address.

1Introduction & applicability

Welcome to Biggest Wins. We understand that sharing personal information online raises questions — where does it go, and how is it used? This Privacy Policy is written to give you honest answers to exactly those questions.

By accessing the Biggest Wins platform, creating an account, or using any of our services, you agree to this Privacy Policy. We promise — your data will never be sold or shared with any third party without your consent.

Core commitments of Biggest Wins: Your personal data is a trust placed in us. Protecting that trust is both our ethical and legal responsibility.
🔒 Encrypted 🚫 Never Sold ✅ Transparency 🛡 International Standards

2What Data We Collect

Biggest Wins only collects information that is genuinely needed to deliver our services. We do not collect anything beyond that.

Type of information Example Why It Is Collected
Identity information Name, date of birth, national ID Identity verification (KYC)
Contact information Email, phone number Account Management
Financial Information BKash/Nagad number, transaction history Payment processing
Device information IP address, browser, OS Security & fraud prevention
Usage information Game history, betting logs Service improvement
We do not access your camera, microphone, or location data unless you explicitly grant permission.

3How Your Data Is Used

Biggest Wins uses your data solely to provide you with a better experience. Selling your information to third parties for commercial purposes goes against our policy.

  • For account creation, verification, and management
  • For deposit & withdrawal processing
  • To detect and prevent fraudulent activity
  • To recommend games based on your preferences
  • To send promotions and bonus offers (you can opt out at any time)
  • To provide customer support services
  • To comply with legal obligations
Want to unsubscribe from marketing emails? Update your notification preferences in Account Settings or reach out to our support team.

4Who your data is shared with

Biggest Wins does not sell your data. However, in limited circumstances, we may share it with trusted partners:

  • Payment processor: To process transactions with bKash, Nagad, Rocket, and your bank.
  • Identity verification service: With certified institutions to complete the KYC process.
  • Law enforcement: When required to comply with a court order or government directive.
  • Game providers: Minimum data required to run games properly.
Important: Every third-party partner is contractually bound to uphold our privacy standards. They may not use your data for any commercial benefit.

5Data protection technology

Biggest Wins protects your data with internationally recognized security technology. Your information is kept safe not just in principle, but through verified technical measures.

256-Bit SSL

Every data transfer is secured with bank-grade encryption.

Two-factor verification

OTP verification at login — no one else can access your account.

Real-time monitoring

Suspicious logins or transactions are detected instantly.

Secure servers

Data is stored in internationally certified data centers.

6Cookie Policy

Biggest Wins uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience on the site.

  • Essential cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language and other preferences.
  • Analytics cookies: To understand which parts of the site are used most. This can be disabled.
Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some features to not work properly.

7Your Data Rights

Biggest Wins believes your data belongs to you, not to us. That is why you have the following important rights:

Right to access

You may request to know what information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

After account closure, you may request deletion of your data beyond what is required by legal obligations.

Data portability

You may request a copy of your personal data to download.

Right to Object

You can object to marketing messages or the processing of specific information.

To exercise any of your rights, contact the Biggest Wins support team. All requests will be acted upon within 30 days of receipt.

8Protection of Minors' Data

Biggest Wins is strictly for users aged 18 and above. Collecting information from minors is against our policy.

If we become aware If we find that an account has been created by anyone under the age of 18, that account and all associated data will be deleted immediately.

If a parent or guardian believes their child is using Biggest Wins, please contact our support team immediately.

9How long data is retained

Biggest Wins does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal requirements:

  • Active account data: retained for as long as the account remains open.
  • Transaction history: 5–7 years, in accordance with Bangladesh Bank guidelines.
  • KYC documents: 5 years, as required by regulatory obligations.
  • General data after account closure: deleted within 90 days.

10Questions & contact

For any questions about this Privacy Policy or your data, please contact the dedicated Biggest Wins Privacy Team.

Email: privacy [at] biggestwins.org
Live chat: Available 24/7
WhyBiggest Wins Trusted

Our Special Measures to Protect Your Privacy

Bank-grade security

We use 256-bit SSL encryption — the same standard trusted by the world's leading banks. Every data transfer you make is fully secure.

Your data is never sold

Biggest Wins never sells your personal information to advertisers or data brokers. Your data is used exclusively to serve you.

Your Control

Opt out of marketing, view your data, or have it deleted — it's all in your hands. At Biggest Wins, you own your data.

Minimum retention

We only keep what's necessary. No data is held beyond what is required by legal obligations.

Third-party audit

Independent security experts regularly audit and certify the data protection practices of Biggest Wins.

Clearly explained

Everything is explained in plain, straightforward language instead of complex legal jargon. No hidden terms or fine-print traps.

About Privacy FAQs

Answers to the most frequently asked questions

Biggest Wins does not directly store your bKash PIN, bank password, or card number. All payment processing is handled entirely through certified payment gateways that maintain their own high security standards. We only retain the transaction reference number and amount on our end.

Most data is deleted within 90 days of account closure. However, financial transaction history and KYC documents must be retained for 5–7 years due to legal obligations, in compliance with Bangladesh's financial regulatory authority guidelines.

No. Your phone number is never shared with any third party. OTP verification is handled through approved SMS gateways, which are used solely to deliver messages and do not store your number in their systems.

Yes. When Biggest Wins' real-time monitoring system detects unusual login attempts, it immediately sends an alert to your email and phone. Enabling two-factor verification (2FA) provides an additional layer of security.

If any significant changes are made to the Privacy Policy, you will be notified at your registered email at least 14 days before the changes take effect. You can also track updates by checking the "Last Updated" date at the top of the page.
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Your data is safe — join with confidence!

Every piece of your data at Biggest Wins is protected with the highest level of security. We are always here for you — with a transparent policy, secure payments, and support in Bengali.

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